Privacy notice

Who is responsible

Wise Longevity runs this website and decides how the information you send through it is used. You can reach Wise Longevity about anything in this notice on WhatsApp, from the contact page.

What this website collects

The website collects only what you choose to type into its forms.

• Feedback forms: your rating and comments, and your first name and email address only if you choose to add them.
• Live session reminder form: your email address, and your first name and a question only if you choose to add them.

This website sets no advertising or analytics cookies and runs no session recording. Its fonts and scripts are served from the website itself, so loading a page does not send your details to an outside font or advertising network.

Why it is collected

• To reply to you and arrange a call or program with you.
• To improve the service and this website, using the feedback you send.
• To email you longevity insights, only if you ticked that box. Every such email will include a way to unsubscribe.
• To email you about live sessions, only if you asked for a reminder. Every such email will include a way to unsubscribe.
• To quote your feedback publicly, only if you chose that option on the feedback form.

Wise Longevity relies on your consent for these uses. You can withdraw it at any time by messaging Wise Longevity on WhatsApp.

Health information

Information about your health is sensitive. Please keep health details brief, on WhatsApp and in these forms, and do not send test results or medical records unless Fatma asks for them. Anything you do share is used only to respond to you.

Who it is shared with

Wise Longevity does not sell your information. It is handled by the companies that host this website and deliver its form messages and email, who act on Wise Longevity's instructions. Some of these providers may store information outside Kenya.

Messages on WhatsApp

Bookings and questions are handled on WhatsApp. This website only links to the chat. When you send a message, Fatma can see your WhatsApp profile name and whatever you write, and may see your phone number, and WhatsApp's own privacy terms apply. Your messages are used to reply to you and to arrange a call or program with you.

Links to YouTube

Live sessions are hosted on YouTube. This website does not embed any YouTube player. The Webinars page asks our own server for the channel's live status and latest video titles and thumbnails, so your browser does not contact YouTube until you follow a link. When you follow a link to YouTube, YouTube's own privacy terms apply.

How long it is kept

Messages and feedback are kept only for as long as they are needed for the purposes above, and are then deleted.

Your rights

Under Kenya's Data Protection Act, 2019, and under similar laws elsewhere such as the GDPR, you can ask to see the information held about you, have it corrected or deleted, object to how it is used, and withdraw your consent. To do any of these, message Wise Longevity on WhatsApp. You also have the right to complain to the Office of the Data Protection Commissioner in Kenya or to the data protection authority where you live.

Age

Wise Longevity services are for adults. This website is not intended for anyone under 18.

Not medical advice

The information on this website is educational. It is not medical advice and does not replace care from your doctor.

Changes to this notice

If this notice changes, the new version will be posted on this page with a new date.